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CP 323 · All regimes

JC 323 — Real-estate management and workers

JC 323 social audit — concierges, syndics, agents: statuses to secure.

Real-estate management and services: complex statuses, service accommodation, on-call duties. Group S audits contractual compliance.

JC 323 — securing hybrid statuses

Live-in concierges, employed syndics, estate agents: JC 323 mixes complex statuses. Service accommodation creates specific obligations (benefit in kind, exit). Concierge on-call duties must be contractualised or reclassification looms. Main risk: the worker who claims at the end of the relationship.

5 key obligations

  1. Live-in concierge contract + housing clause

    Benefit in kind assessed, housing exit conditions contractualised (specific notice), responsibilities defined.

  2. Contractualised on-call + compensation

    On-call hours defined, flat-rate indemnity or hours to recoup. Without contract = reclassification as actual working time.

  3. Estate-agent status — commission vs salary

    If commission: JC 323 minimum guarantee scale required. Contractual clarity mandatory.

  4. Individual account + benefits in kind

    Housing, vehicle, mobile: NSSO valuation + BIK to be tracked monthly.

  5. Work rules adapted + on-call rotations

    Sector specifics (weekend on-call, access to common areas, key management).

Maximum SCC penalties

Non-contractualised on-call = reclassification + 5-year salary arrears. Service accommodation without exit clause = eviction indemnity. Under-valued BIK = NSSO arrears + tax sanction.

Why Group S in this sector

JC 323 contract templates

Group S provides model contracts for concierges, syndics, estate agents compliant with JC 323 and validated across hundreds of files.

Secured BIK valuation

Housing BIK calculation (NSSO flat rate + taxation) guaranteed. Optimisation of other benefits per profile.

Sensitive exits handled

Support for exits of live-in concierges: notice, eviction indemnity, key return. Legal securing at each step.

Frequently asked questions

Dismissal remains possible but the housing clause generates a specific release notice + possible eviction indemnity. To be framed from hire.

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